Washington University Adult Cochlear Implant Program

Med-El patients here is contact information and resources. The manufacturer is a great resource. You can order replacement equipment (including programmed processors) directly from the manufacturers. Med-El Website: www.medel.com Phone: 888-633-3524... E-mail: [email protected] Local Consumer Specialist: Michael Douglas Phone: 984-227-5658 E-mail: [email protected] This is also a great time to register or use MyMedEl. This site is a one-stop shop for everything Med-El. You will have access to information about your devices, customer service, as well as product information and resources. Here’s the link: https://us.shop.medel.com/ Med-El has instructional and troubleshooting videos. You can use the link below then select your device. It has information about wireless streaming devices, phone connectivity and the app. You can also go to their YouTube channel, search Med-El. https://www.medel.com/en-us/support Med-El’s blog provides to access to all kinds of listening activities for all ages and levels. https://blog.medel.com/auditory-training-for-adult-cochlea/ To connect with the Med-El Hear Peers Community http://hearpeers.com/

Washington University School of Medicine is currently restricting patient appointments to those that are classified as medically urgent. The Cochlear Implant Program, therefore, has very limited availability to see patients in the office. We are still taking phone calls and e-mails. We will provide remote support along with the cochlear implant manufacturers. Our goal is, as always, to keep everyone hearing optimally through this time.

Today is National Cochlear Implant Day! Happy day to all our brave and amazing recipients.Today is National Cochlear Implant Day! Happy day to all our brave and amazing recipients.

Service awards for Otolaryngology were given out today. Congratulations to Sallie on 15 years of impacting our cochlear implant patients lives!

We are open for business. Come see our beautiful new clinic!